Terms and Conditions


Understanding our commitment to service excellence and transparency.

Your guide to clear agreements and peace of mind

Important details about service agreements and website.

These Terms and Conditions govern your use of our website and services. Please read them carefully for complete understanding and before proceeding with services.

Introduction

By accessing and using our website and services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our services.

Services

We provide residential and commercial cleaning services as described on our website.

Our services are available in Massachusett at the moment. For more information regarding our sevice areas, please view our

Service availability and pricing may vary based on location and specific requirements.

Booking and Payment

To book our services, you must provide accurate information through our booking system.

Payment is due at the time of booking or as otherwise agreed upon. We accept all major payment methods. For our accepted payment methods, please view our page.

Prices are subject to change based on the scope of work and any additional services requested.

Cancellation and Rescheduling

You may cancel or reschedule services by contacting us at least 24 hours in advance. For more information regarding cancellations and scheduling, please view our

Cancellations made within less than 24 hours of the scheduled service may incur a cancellation fee. For more information regarding fees associated with cancellations, please view our

Customer Responsibilities

You agree to provide access to the premises at the scheduled time for cleaning.

Ensure the premises are free from hazards that may affect our ability to perform the services safely.

Inform us of any specific instructions or concerns regarding the cleaning service.

Liability

While we take utmost care in providing our services, we are not liable for damages resulting from factors beyond our control.

We are not liable for any damages or losses caused by third-party service providers.

Intellectual Property

All content on our website, including logos, trademarks, and images, is our intellectual property and may not be used without permission.

Privacy

We respect your privacy and handle your personal information in accordance with our Privacy Policy.

Changes to Terms

We reserve the right to update these Terms and Conditions at any time. The updated version will be effective upon posting on our website.

Governing Law

These Terms and Conditions are governed by the laws of the Commonweatlh of Massachusetts.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at contact@sparklecleaning.group

We are not liable for any damages or losses caused by third-party service providers.

By using our website and services, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.

Last Updated: June 15, 2024