Privacy Policy


We honor and protect your privacy.

Our commitment to your privacy.

Learn about how your information is used and stored.

Sparkle Cleaning Group respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you use our house cleaning services.

Information We Collect

We collect personal information that you voluntarily provide to us when you use our services, communicate with us, or interact with our website. This information may include:

Contact Information

name, address, email address, and phone number

Payment Information

credit card details or other payment information

Household Information

size and layout of your home, specific cleaning preferences, and any special instructions you provide to us

Communication History

any correspondence with our customer service team

How We Use Your Information

We use the information we collect for the following purposes:

Providing Services: to deliver our house cleaning services to you, including scheduling appointments, coordinating with our cleaning staff, and addressing any specific requests or requirements you have.

Billing and Payments: to process payments for the services you receive from us and to communicate with you about billing-related matters.

Customer Support: to respond to your inquiries, provide assistance, and address any concerns you may have.

Improving Our Services: to analyze usage trends, gather feedback, and make improvements to our services and customer experience.

Marketing: with your consent, to send you promotional materials, special offers, or other marketing communications.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without prior consent and knowledge provided by and to you.

Data Security

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

You have the right to access, correct, or delete the personal information we hold about you. You may also choose to opt out of receiving marketing communications from us at any time by following the instructions provided in such communications.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or by other means of communication.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@sparklecleaning.group

Last Updated: June 17, 2024