Last Updated: November 26, 2025

The following terms and conditions (the “Terms”) apply to your use of and access to the website located at https://www.sparklecleaning.group (the “Website”), which is owned and/or operated by Sparkle Cleaning Group (“we”, “us”, or “our”).

These Terms represent a legally binding agreement between you, an individual user (“you” or “User”), and Sparkle Cleaning Group regarding your use of the Website.

SECTION 16 CONTAINS A BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER. BY AGREEING TO THESE TERMS, YOU AGREE TO RESOLVE ALL DISPUTES THROUGH BINDING INDIVIDUAL ARBITRATION AND WAIVE YOUR RIGHT TO PARTICIPATE IN CLASS ACTIONS.

By accessing, browsing, or using the Website, you acknowledge that you have read, understood, and agree to be bound by the following Terms. If at any time you do not agree to these Terms, please immediately terminate your use of the Website.

1. Eligibility

You are prohibited from using the Website unless you are over the age of eighteen (18). By using the Website, you represent and warrant that you are of legal age to form a binding contract with Sparkle Cleaning Group.

2. Privacy Notice

Your privacy is important to us. Please read our Privacy Policy carefully for information relating to our collection, use, and disclosure of your personal information. The Privacy Policy is hereby incorporated by reference into these Terms.

3. Modification of the Terms

We reserve the right, at our discretion, to change, modify, add, or remove portions of these Terms at any time. We will update the “Last Updated” date set forth above. Your continued use of the Website after the posting of changes constitutes your binding acceptance of such changes.

4. Scope of Website Services

The Website allows you to browse information, request quotes, or book cleaning services.

5. Ownership; Proprietary Rights

The Website, including the content, text, images, logos, graphics, design, and computer code (collectively, “Website Content”), are the property of Sparkle Cleaning Group or its licensors. You agree not to sell, license, distribute, copy, modify, publicly display, or create derivative works from the Website Content without our express written permission.

6. User Content

General: The Website may permit you to post reviews, testimonials, or other content (“User Content”).

Grant of Rights: By submitting User Content to us, you grant Sparkle Cleaning Group a worldwide, non-exclusive, royalty-free, perpetual, and transferable license to use, reproduce, distribute, display, and exploit your User Content in connection with the Website and our business (e.g., using your review in marketing materials).

Responsibility: You are solely responsible for your User Content. You represent that your content is accurate and does not violate any third-party rights or applicable laws.

7. Prohibited Uses

As a condition of your use of the Website, you agree not to:

8. Links and Third-Party Websites

The Website may contain links to third-party websites. We have no control over such sites and are not responsible for their content or availability. Access and use of third-party sites is solely at your own risk.

9. Feedback

You agree that any feedback, suggestions, or ideas you provide regarding the Website or our services (“Feedback”) will become our property. We may use Feedback for any purpose without obligation or compensation to you.

10. Termination

We may terminate or suspend your access to the Website at any time, without prior notice, for any reason, including if you violate these Terms.

11. Indemnification

You agree to indemnify, defend, and hold harmless Sparkle Cleaning Group and its officers, employees, and agents from any claims, liabilities, damages, losses, and expenses (including attorney’s fees) arising out of your use of the Website, your violation of these Terms, or your violation of any third-party rights.

12. Disclaimers; No Warranties

THE WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

TO THE FULLEST EXTENT PERMISSIBLE BY LAW, SPARKLE CLEANING GROUP DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES.

13. Limitation of Liability

UNDER NO CIRCUMSTANCES SHALL SPARKLE CLEANING GROUP BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF THE WEBSITE. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

14. Digital Millennium Copyright Act (DMCA)

If you believe that content on our Website infringes your copyright, please contact our designated agent at the email address below with the information required by the DMCA.

15. Arbitration and Class Action Waiver

Disputes: You and Sparkle Cleaning Group agree to resolve any dispute arising out of these Terms through binding individual arbitration administered by the American Arbitration Association (AAA), rather than in court.

Waiver: YOU AND SPARKLE CLEANING GROUP WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

Exceptions: Either party may bring a claim in small claims court for disputes within the scope of such court’s jurisdiction.

16. Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict of laws rules. Any disputes not subject to arbitration will be resolved in the state or federal courts located in Massachusetts.

17. Contact Information

The Website is offered by Sparkle Cleaning Group. You can contact us at:

Sparkle Cleaning Group
Headquarters
Marlborough, MA 01752
Email: legal@sparklecleaning.group
Phone: 617-575-9570